How do I return an item?

Full-price items: You have 28 days from the date of purchase to return items bought at full price.

Discounted items: You have 14 days from the date of purchase to return items purchased during sale or at a discount.

Items should be returned in their original condition and packaging.

Please remember to bring your invoice to process your refund.

How do I request a refund?

You can request a refund by returning your items in-store

Full-price items: You have 28 days to return items bought at full price.

Discounted items: You have 14 days to return items purchased during sale or at a discount.

Items should be returned in their original condition and packaging.

Please remember to bring your invoice to process your refund.

How can I contact customer service?

Give us a call at {{gcsPhoneNumber}} for direct support.

We're here to help and look forward to assisting you!

I have forgotten my password. What should I do?

If you have an existing account and have forgotten your password, just follow these simple steps:

1. Click on 'Sign In / Register.'
2. Enter your email address and click 'Continue.'
3. Click on 'Forgot password?' You’ll receive an email with reset instructions.

If you don’t see the email within an hour, please check your spam folder. If it’s not there, feel free to reach out to our customer care team at {{gcsPhoneNumber}} —we’re here to help!